Customer Service
Last updated: October 2026
Terms & Conditions
Tracht Gut Judaica | Wholesale Website
1. General Provisions
1.1 The website thinkgoodjudaica.com is operated under the brand name Tracht Gut Judaica and is intended for displaying products and accepting wholesale orders from business customers only.
1.2 These Terms & Conditions govern the use of the website, placement of orders, payments, shipping, local pickup, preorders, cancellations, returns, and any other transactions or interactions between Tracht Gut Judaica and website users or purchasers.
1.3 By accessing the website or placing an order, the user acknowledges that they have read, understood, and agreed to these Terms & Conditions in their entirety.
1.4 Users who do not agree to any provision of these Terms & Conditions must refrain from using the website or placing an order.
1.5 Section headings are provided for convenience only and shall not affect the interpretation of these Terms & Conditions.
1.6 In the event of a conflict between these Terms & Conditions and any applicable mandatory law that cannot legally be waived or modified by agreement, the applicable law shall prevail.
2. Wholesale Website — Business Customers Only
2.1 This website is intended exclusively for businesses, retail stores, institutions, organizations, and commercial customers purchasing products for resale, business operations, commercial distribution, or professional use.
2.2 The website is not intended for individual purchases or purchases primarily for personal, household, or family use.
2.3 By placing an order, the purchaser represents and warrants that:
a. The purchase is being made for business or commercial purposes.
b. The products are not being purchased primarily for personal, household, or family use.
c. The purchaser is authorized to place the order on behalf of the business.
d. All information provided is accurate, complete, and current.
2.4 Tracht Gut Judaica reserves the right to request information or documentation to verify the business's identity, the commercial purpose of the purchase, or the purchaser's authority to place the order.
2.5 Tracht Gut Judaica reserves the right to reject or cancel any order if it determines that the order was placed for personal use, under false business credentials, or using inaccurate, incomplete, or misleading information.
3. Product Information
3.1 Tracht Gut Judaica makes reasonable efforts to ensure that product descriptions, dimensions, colors, materials, specifications, and photographs displayed on the website are as accurate as possible.
3.2 Minor differences may occur between the appearance of products shown on the website and the actual products. Such differences may result from screen settings, photography conditions, lighting, raw materials, printing processes, or natural variations between production batches.
3.3 Minor and reasonable variations in color, texture, dimensions, printing, or finish shall not necessarily be considered product defects.
3.4 All product dimensions listed on the website are approximate unless expressly stated otherwise.
3.5 Product inventory may change at any time. The display of a product on the website does not guarantee its availability.
3.6 Tracht Gut Judaica reserves the right to modify, update, or discontinue any product, including changes to its design, packaging, specifications, or price, subject to previously confirmed orders.
4. Minimum Order Quantity
4.1 The minimum order quantity is 10 units of each selected product, unless otherwise expressly stated on the product page.
4.2 Quantities of different products may not be combined to meet the minimum order requirement for an individual product.
4.3 Tracht Gut Judaica reserves the right to reject or cancel orders that do not meet the applicable minimum order quantity.
4.4 When a product is offered in multiple colors, sizes, or styles, the ability to combine variations toward the minimum order quantity shall be determined by the options available on the product page.
5. Pricing and Sales Tax
5.1 All prices displayed on the website are listed in U.S. dollars (USD).
5.2 Prices displayed on the website represent the final product prices, excluding applicable shipping charges, unless expressly stated otherwise.
5.3 Tracht Gut Judaica operates as a wholesale supplier. Qualifying wholesale purchases made for resale are exempt from sales tax in accordance with applicable state and local tax laws. Purchasers may be required to provide a valid resale certificate or other appropriate documentation to establish eligibility for a sales tax exemption. Transactions that do not qualify for an exemption may be subject to applicable sales tax.
5.4 Product prices do not include shipping charges unless otherwise specified on the website.
5.5 Volume discounts, promotions, coupons, and special pricing are subject to the terms and conditions displayed on the website at the time the order is placed.
5.6 Tracht Gut Judaica reserves the right to update website prices at any time. The applicable price shall be the price displayed when the order was placed, subject to order confirmation and the absence of an obvious error.
5.7 In the event of an error in pricing, discounts, descriptions, calculations, or product information, Tracht Gut Judaica reserves the right to correct the error, contact the purchaser for approval of the corrected price, or cancel the order.
5.8 If Tracht Gut Judaica cancels an order due to an error or inability to supply the products, the purchaser will receive a refund of the amount actually paid for the canceled items.
5.9 Purchasers are responsible for providing accurate business and tax-exemption information when requested. Tracht Gut Judaica reserves the right to decline a claimed exemption if the required documentation is not provided or is invalid.
6. Order Placement and Confirmation
6.1 An order submitted through the website constitutes a request to purchase and does not become binding upon Tracht Gut Judaica until final payment and order confirmation have been issued.
6.2 An automated acknowledgment confirming receipt of an order does not constitute final confirmation that all products are available or that the order has been accepted for fulfillment.
6.3 Tracht Gut Judaica reserves the right to reject or cancel an order, in whole or in part, for reasons including, but not limited to:
a. Errors in pricing, inventory, descriptions, discounts, or product information.
b. Product unavailability.
c. Failure to meet the minimum order quantity.
d. Suspected fraud or unauthorized use of a payment method.
e. Unusual or suspicious activity.
f. Inaccurate, incomplete, or unverifiable customer information.
g. Technical issues affecting the website or payment system.
h. Legal, security-related, logistical, or operational restrictions.
i. Violation of these Terms & Conditions.
6.4 If Tracht Gut Judaica cancels an order because it cannot fulfill the order, the amount actually paid for the canceled items will be refunded to the original payment method, subject to the payment provider's processing time.
6.5 Tracht Gut Judaica may contact the purchaser to verify information, request additional details, or coordinate delivery.
7. Payment Methods
7.1 Payment may be made using any of the following methods, provided they are available and displayed at checkout at the time of purchase:
a. Credit or debit card.
b. PayPal.
c. Bank transfer.
d. Any additional payment method offered on the website from time to time.
7.2 Payments made by credit card, debit card, or PayPal are subject to approval by the applicable payment processor or provider and to that provider's terms and conditions.
7.3 Orders paid by bank transfer will be processed only after the payment has been received and confirmed in the business's bank account.
7.4 An order will not be considered paid until final confirmation of the payment has been received.
7.5 If a payment is declined, canceled, disputed, or not received in full, Tracht Gut Judaica is under no obligation to process the order or supply the products.
7.6 The purchaser is responsible for ensuring that the selected payment method is valid and authorized for use and that all payment information provided is accurate and complete.
7.7 Tracht Gut Judaica does not store complete credit card information or PayPal account login credentials. Payments are processed through third-party payment processing providers.
7.8 Orders placed using bank transfer may be canceled if payment is not received within the period communicated to the purchaser or within a reasonable period following placement of the order.
8. Preorders
8.1 Products marked as "Preorder" on the website may not be in stock at the time the order is placed.
8.2 Full payment for preorder items is collected immediately at the time of purchase.
8.3 The estimated availability or delivery date for each preorder product will be indicated on its product page.
8.4 Preorder availability and delivery dates are estimates only and may change due to manufacturing, import procedures, customs clearance, transportation, suppliers, supply chain disruptions, or other circumstances beyond Tracht Gut Judaica's reasonable control.
8.5 Orders containing both in-stock and preorder items may be shipped together once all items become available, unless otherwise agreed in writing.
8.6 Separate shipments of in-stock and preorder items require approval from Tracht Gut Judaica and may incur additional shipping charges.
8.7 A reasonable delay beyond the estimated availability date of a preorder product shall not necessarily constitute a breach of the order when the delay results from circumstances beyond Tracht Gut Judaica's reasonable control, subject to applicable law.
9. Shipping and Local Pickup
9.1 Tracht Gut Judaica offers shipping throughout the United States.
9.2 Estimated delivery times, shipping rates, and free shipping eligibility are detailed in the Shipping Policy, which forms an integral part of these Terms & Conditions.
9.3 Local pickup is available for customers in Brooklyn, New York, by prior arrangement. Pickup details, location, and availability will be confirmed with the purchaser. Orders selected for local pickup must be confirmed as ready for pickup before collection.
9.4 The purchaser is responsible for providing complete and accurate shipping information, including the delivery address, ZIP code, telephone number, business name, and contact person's details.
9.5 Tracht Gut Judaica is not responsible for delays resulting from inaccurate or incomplete information provided by the purchaser.
9.6 Shipping and delivery estimates are subject to carrier availability, order processing, product availability, and circumstances beyond Tracht Gut Judaica's reasonable control, subject to applicable law.
10. Cancellations, Returns, and Defective Products
10.1 The Cancellation and Returns Policy published on the website forms an integral part of these Terms & Conditions.
10.2 Because this is a wholesale website serving business customers exclusively, returns or exchanges will not be accepted due to a change of mind, products being unsuitable for the purchaser's store, changes in customer demand, slow sales, or the inability to resell products to end customers, except where required by applicable law.
10.3 Any claim involving defective or damaged products, missing items, or fulfillment errors will be handled in accordance with the Cancellation and Returns Policy.
10.4 The purchaser must inspect all products immediately upon receipt and report any issues within the time frame specified in the Cancellation and Returns Policy.
11. Purchaser Responsibilities
11.1 The purchaser agrees to inspect the order and the condition of all products immediately upon receipt.
11.2 Following delivery, the purchaser is responsible for storing, displaying, and using the products in accordance with the instructions provided on the products, labels, or packaging.
11.3 Tracht Gut Judaica is not responsible for damage occurring after delivery due to improper storage, moisture, heat, sunlight exposure, washing, cleaning, ironing, improper use, unreasonable handling, or damage occurring at the purchaser's retail location.
11.4 The purchaser is responsible for determining whether the products are suitable for their business needs and customers before offering them for resale.
11.5 The purchaser is responsible for displaying, selling, and using the products in compliance with all applicable federal, state, and local laws and regulations.
12. Intellectual Property
12.1 All content on the website, including the brand name, trademarks, logos, designs, illustrations, photographs, text, packaging, product descriptions, graphics, and website layout, is the property of Tracht Gut Judaica or is used with appropriate authorization.
12.2 Website content may not be copied, reproduced, published, distributed, modified, manufactured, sold, or otherwise used for commercial purposes without prior written authorization.
12.3 Purchasing products does not grant the purchaser any ownership or usage rights in product designs, trademarks, photographs, or marketing materials.
12.4 Website photographs may not be used for advertising or resale purposes without written authorization, unless Tracht Gut Judaica has specifically provided the purchaser with approved marketing materials for such use.
13. Limitation of Liability
13.1 The website, payment systems, and online services may occasionally become temporarily unavailable due to maintenance, technical malfunctions, or circumstances beyond the reasonable control of Tracht Gut Judaica.
13.2 To the fullest extent permitted by applicable law, Tracht Gut Judaica shall not be liable for indirect, incidental, consequential, or commercial damages, including lost profits, lost sales, loss of customers, or damage to business reputation.
13.3 If Tracht Gut Judaica is found liable in connection with a particular order, its total liability shall not exceed the amount actually paid for the products to which the claim relates, except where such a limitation is prohibited by applicable law.
13.4 Nothing in these Terms & Conditions shall exclude or limit any liability that cannot lawfully be excluded or limited.
14. Force Majeure and Delays
14.1 Tracht Gut Judaica shall not be considered in breach of its obligations due to delays or failure to perform resulting from circumstances beyond its reasonable control, including, but not limited to:
a. Natural disasters, including hurricanes, floods, earthquakes, wildfires, snowstorms, or other severe weather events.
b. Fires, explosions, or significant property damage.
c. War, acts of terrorism, civil unrest, or other serious security emergencies.
d. Public health emergencies, epidemics, or pandemics.
e. Government orders, restrictions, or actions by federal, state, or local authorities.
f. Strikes, labor disputes, or work stoppages.
g. Transportation interruptions, road closures, or shipping carrier disruptions.
h. Supply chain interruptions, shortages of raw materials, or manufacturing delays.
i. Import, export, customs, or port-related disruptions.
j. Power outages, telecommunications failures, cybersecurity incidents, or major computer system disruptions.
k. Significant supplier or third-party service provider failures beyond the reasonable control of Tracht Gut Judaica.
l. Other extraordinary events or circumstances beyond the reasonable control of Tracht Gut Judaica.
14.2 In such circumstances, performance and delivery deadlines may be extended by a reasonable period corresponding to the delay caused by those circumstances, subject to applicable law.
14.3 Tracht Gut Judaica will make reasonable efforts to minimize disruptions and communicate significant fulfillment delays to affected purchasers.
15. Privacy and Use of Information
15.1 Information provided through the website will be used to process orders, complete payments, arrange deliveries, provide customer service, maintain accounting records, prevent fraud, and comply with applicable legal requirements.
15.2 Information may be shared with service providers necessary to fulfill orders, including payment processors, PayPal, shipping companies, accounting systems, and website service providers.
15.3 Tracht Gut Judaica will not use complete payment information beyond what is necessary to process the transaction.
15.4 Marketing communications will be sent in accordance with the user's consent and applicable federal and state laws.
15.5 Users are also encouraged to review the website's separate Privacy Policy, if published.
16. Changes to These Terms & Conditions
16.1 Tracht Gut Judaica reserves the right to update or modify these Terms & Conditions from time to time.
16.2 The Terms & Conditions applicable to a particular order shall be those published on the website at the time the order was placed, unless a subsequent change is required by law.
17. Governing Law and Jurisdiction
17.1 These Terms & Conditions, use of the website, and all orders placed through the website shall be governed by and construed in accordance with the laws of the State of New York and applicable federal laws of the United States, without regard to conflict-of-law principles, except where otherwise required by applicable law.
17.2 To the extent permitted by applicable law, any dispute, claim, or legal proceeding arising out of or relating to these Terms & Conditions, use of the website, or any order placed through the website shall be brought exclusively in the competent state courts located in Kings County (Brooklyn), New York, or, where federal jurisdiction exists, the United States District Court for the Eastern District of New York.
17.3 By using the website or placing an order, the purchaser agrees to submit to the personal jurisdiction of such courts, subject to applicable law.
18. Contact Information
Tracht Gut Judaica
Website: thinkgoodjudaica.com
Email: sales@thinkgoodjudaica.com
Phone: (718) 877-5667

